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FAQ

How did Evercoast Candles start?

Rebecca Chun first started making candles in 2020 at the start of the stay at home order. What started from a small candle kit ordered out of boredom has now turned into a new found hobby and business run in her small home in Cary, North Carolina. Having lived in many cities and countries, most of the scents created for Evercoast Candles are inspired from her memories from the different seasons and cities she's experienced living in. Visit the scent library to learn more about the different scents.

What makes this store different from other candle stores?

Evercoast Candles is a small business that prides itself for bringing quality by creating candles in small batches with sustainable and eco-friendly ingredients. Every candle is hand-made, hand-poured, and hand-labeled with extra care and time. Because we make our candles in small batches, we put a lot of thought into the types of ingredients we use and the other small business vendors we choose to work with.

How do I care for my candles?

  • Avoid placing your candle near drafts, vents, or air currents, and always make sure to never leave a burning candle unattended.
  • Allow your candle to burn for 2-3 hours to create a full and even melt pool, but not more than 4 hours max.
  • Trim your candle wicks to 1/4" before lighting every time. This will protect your flame from becoming too high or flickering repeatedly.
  • Enjoy your candle! 

Do you accept returns/exchanges?

Unfortunately, due to COVID-19, we are not accepting any returns or exchanges. If there is something wrong with your order, please contact us here and we would be happy to get in touch with you.

What ingredients are in the candles?

We believe in using thoughtfully sourced ingredients that are both eco-friendly and sustainable.

  • Wax: 100% all-natural soy wax harvested from American grown soybeans.  
  • Fragrance oil: Using clean scent oils meeting health safety standards formulated safe for body products.
  • Wooden wick: Clean burning wooden wicks made in America from FSC Certified Wood.
  • Cotton wick: Cotton wick with paper threads. Our wicks are zinc and lead free.

Why did you choose to make your candles with soy wax?

There are several reasons why we chose to make all of our candles with soy wax. 

  • By using soy wax, we are economically supporting American farmers
  • Soy is environmentally friendly and is a renewable source
  • Although all candles emit soot, soy wax is known for burning less soot with a cleaner burn
  • Soy wax burns slower compared to other types of wax giving you a longer lasting candle
  • Soy vs Paraffins: 
    • Due to its cheaper cost and strong scent throw, many candle companies choose to use paraffin wax or a soy blend mixed with paraffin wax. Paraffin is non-renewable and made from petroleum which can release potentially harmful chemicals.

Why does my candle look different compared to last time?

You may notice that some of our candles have variations in colors or textures. Because soy wax is an all-natural product, soy will have some variations throughout the year and is perfectly normal to notice variations in our product. At Evercoast Candles, we make sure to regularly test our candles to ensure the best quality.

Where are your candles made?

We make all of our candles in Cary, North Carolina.

What should I do with the jars and tins after I'm done with the candle?

When it comes to helping the earth, we're all about encouraging everyone to reuse any resource you can. Whether it be a new flower pot or a pen holder, send us how you are creatively reusing our tins and jars by tagging us in our instagram @evercoast.candles.

Do you sell gift cards?

We sure do! You can purchase gift cards here.

Do you ship internationally?

Unfortunately, we have not opened up the option for international shipping due to how new we are as a business. However, we are hoping to open this option up very soon.

How long does shipping take?

Depending on your order size and shipping preference selected during checkout, your shipping could take anywhere from 3-8 days. However, due to COVID-19, we have noticed a delay in USPS shipping. 

For more information about shipping, visit here.

Do you sell wholesale?

Unfortunately we have not started wholesale yet, but we are hoping to get this running early 2021. If you are interested in purchasing wholesale products or know of a local store you want to see our products in, get in touch with us here.